PROFESSIONAL EXPERIENCE
Project Control Service 2021-2023
Accenture, Buenos Aires, Argentina (Remote Position)
Management of the onboarding/offboarding process of human resources for Google account. Report the metrics of the onboarding/offboarding process. Prepare meetings with the leaders. Create and maintain management dashboards and executive summaries. Provide lead support for human resource management, tracking, and reporting. Provide documentation, guidance, and metrics on the project. Supervise to ensure and protect the contractual position of the company.
Administrative Assistant 2012-2021
Macro Bank, Salta, Argentina
Manage executive calendars, scheduling meetings and appointments, and track commitments. Prepare reports, presentations, and documents to support executive decision-making. Organize and coordinate internal and external meetings, ensuring seamless execution and providing comprehensive support. Manage incoming and outgoing email, paying attention to detail in message filtering, and deliver timely responses. Coordinate end-to-end business travel arrangements with attention to detail. Provide support in project management, overseeing progress, coordinating teams, and meeting deadlines consistently.
Customer Service 2011
Dinar currency exchange, Salta, Argentina
Solved any questions might clients have about their travel money needs at the Global Exchange customer service department.
Call center operator 2006-2007
Apex America, Córdoba, Argentina
Solved any inquiry from a customer of the telecommunications company,
Career
Bachelor's Degree in Business Administration 2023-Pres
Universidad Tecnológica Nacional, Buenos Aires, Argentina
Expected Graduation: 2024
University Technical Degree in Administration 2019-2021
Universidad Tecnológica Nacional, Buenos Aires, Argentina
(Equivalent to an Associate's Degree in Business Administration in the United States)
GPA 9.17 out of 10.0 (equivalent to a 3.67 on a 4.0 scale)
COURSES
Testing QA Manual 2023
Universidad Nacional de Córdoba, Córdoba, Argentina
Digital and Social Media Marketing 2021
Impacta Academy, Oaxaca, Mexico
Salary Settlement Certificate 2019
University Technical Degree in Administration
Active Listening and Conflict Management 2016
Cecilia Solano Consultores, Salta, Argentina
Completed English Courses 2009
Northern Virginia Community College VA, U.S.A.
GROUP AND ACTIVITIES Administrative Internship 2009
Inter-American Development Bank, Washington DC, USA
Administered Youth and Community Development program, ensuring efficient operations and coordination to achieve program goals.
Teacher's Aid 2009
National University of Salta, Salta, Argentina
Provided assistance to students who demonstrated low academic performance, and collaborated in the reception of practical works.
COMPUTER SCIENCE SKILLS
Proficient in Microsoft Office Suite (Word, Outlook, Excel with experience in creating dynamic tables, functions, and formulas, Access, PowerPoint, and Teams). Experience with SAP Success factors and CRM. Skilled in utilizing Slack. Experience with videoconferencing platforms (Zoom and Google Meet). Advanced skills in G Suite applications, including Google Calendar. Digital and Social Media Marketing.
LANGUAGES
English as a Second Language: Level C2. Spanish: Native Language