Customer Success Manager (Influencer Marketing)
TIKTAL OU, Argentina

Responsibilities:

• Serve as the main point of contact for clients, ensuring timely and effective communication
• Build and maintain strong relationships with clients, working to understand their needs and preferences
• Gather client feedback and work with internal teams to address any concerns or issues
• Monitor client usage and engagement, proactively identifying opportunities to increase usage and improve outcomes
• Develop and execute strategies to drive client engagement and retention
• Collaborate with internal teams to ensure timely and effective delivery of services
• Provide regular updates and reports to management on client satisfaction, usage, and outcomes

Requirements

• 3+ years of experience in customer success, account management, or related role
• Excellent communication and interpersonal skills
• Strong problem-solving skills, with the ability to identify issues and develop effective solutions
• Proven ability to build and maintain strong relationships with clients
• Experience working in a fast-paced, dynamic environment
• Knowledge of marketing and talent industries is a plus
• Ability to work independently and manage multiple priorities simultaneously

If you're a highly motivated and results-driven individual with a passion for customer success, we'd love to hear from you.

Benefits

Fully remote and full-time

Friendly work environment

Growth opportunities at a fast-growing startup

With any questions, reach out to:

Job Rewards and Benefits