Hello, CSRs!
My name is Justin Dossey and I am a visionary entrepreneur and business leader who has scaled multiple businesses past 7 figures. I have a passion for helping my clients to similarly reach their goals. I’m also the CEO of both Ballpoint Marketing and Call Porter.
About the company:
At Ballpoint Marketing, we specialize in providing direct mail for Real Estate Investors, Agents, Insurance companies, and nonprofits, using a system specifically designed for investors by investors. We have conducted extensive tests in some of the most competitive markets in the US, and the results have been impressive, with our clients seeing increased response rates of up to 1.5%, and higher conversion rates on deals.
Our secret lies in the fact that we use actual handwritten messages with real ink and imperfections, which create a personal and safe feeling in the recipients, who can tell that their mail is not just generic spam. We also found that envelopes with intentional design peak the interest of recipients, and handwritten envelope address labels make them feel even more valued.
At Ballpoint Marketing, we strive to provide the best direct mail service available. We are constantly looking to improve our services and create innovative solutions to provide our clients with the best results.
About the role:
We are looking to hire a motivated English speaking Customer Service Representative who is positive, empathetic, and has a professional attitude toward customers at all times.
Someone who is proactive and ensures customer satisfaction, providing professional customer support and order processing by email, chat amp; phone.
This is a big opportunity to market new services to our clients, so we are looking for the right person to build a long-term relationship with.
This is a Full-Time Remote position. You can be anywhere in the world!
Responsibilities (but are not limited to):
I am looking for someone who is an amazing communicator, detail-oriented, takes initiative, experienced and invested in continuous learning and growth. We are a high performing team that takes great pride in our work. So please only apply if you want to be a part of a high performing culture.
Requirements
Benefits