Trainee, Corporate Applications
Qontigo, Argentina
Job Description
Young Professionals Program Corporate Applications
Does acquiring experience at a company that embodies innovation, transparency and creativity excite you? Then, we have the place for you.
Bringing together Axioma, DAX and STOXX to form Qontigo represents a partnership beyond standard, creating an investment intelligence advantage with our clients, from risk to return. Qontigo combines the most sophisticated risk analytics and portfolio-construction tools in the market with globally recognized leadership in creating market-defining indices.
We Innovate. We Create. We Collaborate.
Qontigo is launching a Young Professionals program to participate in a 6-month project. This Program is aimed to develop young professionals into their areas of interest.
Would you like to learn new skills while working on a real project alongside our teams? If your answer is yes, submit an application!
In this project, the trainee will be responsible for providing level one support for business systems used by the Qontigo and collaborate closely with Vendors, End Users, IT Architects, and cross functional business partners to drive root cause analysis and resolution of Application issues related to the migration to Citrix 2.0 (to ‘Qontigo Silo’ Environment).
Please note that this is a 6-month temporary position. Please send us your English resume.
Responsibilities:
- Support and maintain Stoxx’s Applications used by Qontigo in the Citrix Environment including Engineering, Index Services, Index Operations, Technology Teams among others.
- Assist with the coordination of software releases and patches for business applications including testing and distribution of software updates, release notes and training materials and rollout communications to business and other IT teams.
- Assist in the Collaboration with third-party resources, Vendors and other IT teams in support of projects and operations around business applications.
- Responsible for resolution of all first level support issues regarding the new Citrix 2.0 Environment for the Stoxx Applications published in it and to ensure action plans and status are communicated appropriately to other Index, IT teams and business leadership accordingly.
- Monitor a Citrix Stoxx's Silo Environment and related Applications making sure it functions without any glitches.
- Provide first level of technical support to the different Stoxx’s Teams within Qontigo, and ask for external support to Vendors/Third parties when required.
- Assist with Citrix 2.0 Defects Management, End-Users Testing, Applications integrations.
- Create and review of all communications related to Application Releases for Stoxx’s Teams.
- Provide Support for Implementation, testing and release of patch/bug fixes for the Applications published under Citrix 2.0 Qontigo Silo Environment.
- Primary point of contact for Stoxx’s Teams regarding Citrix 2.0 Qontigo Silo’s issue investigation and resolution.
- Follow-up and provide updates to Stoxx’s Teams on outstanding Citrix 2.0 Qontigo Silo’s issues.
#LI-Hybrid
Requirements
Requirements:
* Bachelor's degree or Advanced Student in Computer Science, Mathematics, Engineering or equivalent experience.
* Fluent in English (conversational level)
* Familiarity with Citrix environments is highly preferred
Training/development opportunities:
- To be trained in Citrix 2.0 Environment (Qontigo Silo).
- To be acquainted with Release, Patching, Bug Fixing Application’s processes.
- To acquired knowledge about Problems, Incidents standard procedures.
- To get in touch with Licenses Procurement processes and standard procedures.
- To have first approach to the Index Operation Services and Engineering organization within Qontigo.
Benefits
What we offer:
- Temporary position with competitive salary
- Mentorship program
- Ongoing training and development
- Attractive benefits package
Qontigo is an equal opportunity employer that offers challenging work in a supportive environment.
Direct hires only - no agencies or recruiters