Fully Remote
Our Social Media Moderators protect our clients’ brands and make sure their reputation is kept safe at all times; they are key in providing a positive social experience for all users, while being aware of any potential issues on the social media platforms.
Have you ever fancied working in the social media industry but didn't know where to start?
Have you ever wanted to work in the gaming industry?
Are you fluent in German with great English too?
If your answer is yes, keep reading!
As a Social Media Moderator, you will provide online moderation services to our clients. In this role, you’ll moderate user-generated content on allocated client sites, and post client-created Standard Response Templates where required. You'll be reviewing strong graphic images, and written content that violates the guidelines of the community.
Ideally, we are looking for candidates who have flexibility to work across weekdays, evenings and weekends to cover all project hours. Ideally we are looking for someone who has availability between 5pm and 12am (UK Time) across the week, including both weekend days and commit to a minimum of 20 hours per week with the flexibility for more hours across busier periods.
At The Social Element, we place the protection of children at the heart of everything we do. We believe everyone has a responsibility to promote the welfare and safety of all children, regardless of their age, disability, gender identity, race, religion, sex, or sexual orientation. All candidates will have to agree to a criminal background check and provide details for 2 professional referees at the point of accepting an offer of work.
Requirements
Excellent German level: As you’ll be posting messages in social media, it’s a must to have superb writing skills.
Background experience: either engagement, social customer care, localisation, translation, copywriting, moderation, and/or community management, either with a brand or digital agency.
Social Media knowledge: Experience in using either Facebook, Twitter, Instagram, Pinterest, TikTok, LinkedIn and/or YouTube.
A confidence with digital technology: you know the latest trends in social media like the back of your hand.
A self-motivated social media expert who is comfortable working remotely.
If you have any experience working in the gaming industry that would be amazing!
We operate a BYOD (Bring Your Own Device) Policy which means to carry out this work, your PC will need to meet the following requirements:
Please Note: It is essential to have all IT requirements to qualify for the process and IT policy.
The hiring process for this position will be made up of the two following stages:
Online Assessment
Behavioural interview with one of our Talent Team Members
Work according to the company values
Do it Well
Be One Team
Do the Right Thing
Keep Pioneering
Make Them Smile
We are proud to be an Equal Opportunity employer. Our recruitment process is fair, transparent and based on merit, skill and